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Commonly asked questions: | |
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Digital Camera Rental
General
How many pictures can I take with each camera?
Why shouldn't I just use disposable cameras?
What kind of cameras does YouShoot use?
Shipping
What is included in shipping costs?
Where does YouShoot ship?
I am going on my honeymoon right after my wedding, can my parents return the cameras?
Insurance
What happens if a camera is damaged?
What happens if a camera is lost or stolen?
Online hosting
Can I share my pictures with my friends and family online?
How do my guests know where to go to see the pictures?
How long does it take for pictures to become available?
How long are my pictures available online?
Do my guests have to register at YouShoot.com to see the pictures?
Can my guests upload their own pictures?
Can I download full-size images and video?
Prints
How do I get my pictures printed?
How much do prints cost?
How large can I print my pictures?
Video
Can YouShoot cameras record video?
Archive CDs and slideshow DVDs
What is a YouShoot archive CD?
What is a YouShoot slideshow DVD?
Other
You still didn't answer my question -- how can I ask a less common question?
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|  | How many pictures can I take with each camera? | |
|  | Every YouShoot camera can take more pictures than a disposable. With our Lexar flash memory, each camera can take well over 100 pictures with room for video.
For your memories, YouShoot trusts  flash memory. | |
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| | Why shouldn't I just use disposable cameras? | |
| | The concept of disposable cameras is perfect -- what better way to capture the candid moments that make your wedding special. For years this was the only option available. But many people have been unhappy with the results. Who hasn't heard from a bride that used disposable cameras only to find that the guests 'saved' the pictures until later in the wedding, only to leave the cameras with only three or four pictures taken. After paying full developing prices for all of these cameras they were left with low quality pictures of the floor! With digital cameras things are different. You get all of the great candid moments with high quality cameras and engaged wedding guests. One DJ in upstate New York wrote us to say how amazed he was by how the entertainment was transformed by the cameras -- they really became an important part of the wedding. And can your disposable camera record your first dance and the ensuing drunken karaoke??? | |
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| | What kind of cameras does YouShoot use? | |
| | YouShoot uses Kodak digital cameras. We selected Kodak cameras because they are the easiest cameras to use, especially for first time digital camera users. We periodically upgrade our cameras, so it is possible that different (but better) cameras may be substituted. | |
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| | What is included in shipping costs? | |
| | Shipping is included in the 48 contiguous United States for our digital camera rental services of all cameras to and from the address of your choice. It also includes shipping slideshow DVDs. | |
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| | Where does YouShoot ship? | |
| | YouShoot currently ships anywhere in the United States and Canada. Check back periodically as we plan international expansion. Interested in helping YouShoot grow internationally? Email investors@youshoot.com. | |
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| | I am going on my honeymoon right after my wedding, can my parents return the cameras? | |
| | Yes. YouShoot even makes this easy. When ordering you can enter an address to return the cameras from in addition to the shipping address. Don't know where you want the cameras shipped yet? Don't worry -- you can give us this information later. | |
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| | What happens if a camera is damaged? | |
| | Incidental damages like scratches are included in camera prices. For damage which effects our ability to rent a camera, we offer insurance for $195 per package. This insurance covers all damage as long as the camera is returned. | |
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| | What happens if a camera is lost or stolen? | |
| | If a camera is lost or stolen, you will be responsible for its replacement. Replacement fees are $200 per camera. Loss of a memory card will result in a $25 charge. Failure to return our premium rechargeable batteries will result in a $10 per set charge. Unfortunately there is no way for YouShoot to ensure against theft (or else no one would ever return our cameras!). If you are concerned about theft, we recommend either renting fewer cameras and giving them only to trusted family and friends, or using a managed check-out/check-in system. We can tell you that from experience, theft is rarely a problem. YouShoot cameras are clearly labeled as property of YouShoot with an instruction tag that makes it clear that the host is responsible for the camera. | |
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| | Can I share my pictures with my friends and family online? | |
| | Yes! One of the biggest advantages of digital cameras over disposables is that you can share all of your pictures and video with your friends and family online. One week after your event, everyone can see the pictures they took -- and order their own prints of the best ones. Best of all, YouShoot is registration free, which means no hassle for your guests. | |
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| | How do my guests know where to go to see the pictures? | |
| | YouShoot includes handy instruction cards that you can give to your guests to remind them where to find their pictures. At YouShoot.com you and your guests can email pictures to other guests, or people who were unable to make it to your event. | |
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| | How long does it take for pictures to become available? | |
| | All of your photos and video will be online less than a week after we get the cameras back. Average processing time is about two days, which means your pictures are available right when you get back from your honeymoon. | |
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| | How long are my pictures available online? | |
| | As long as you would like. All YouShoot packages include online photo hosting. The standard hosting length is one month, but most of our customers upgrade the length. In addition to convenient access to your memories from any computer in the world, YouShoot protects your memories with state-of-the-art redundant storage in several places in the world. | |
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| | Do my guests have to register at YouShoot.com to see the pictures? | |
| | No. Unlike most photo services out there, YouShoot does not require registration to view, print, and share pictures online. We don't like registering, so we won't inconvenience your guests either. | |
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| | Can my guests upload their own pictures? | |
| | Yes! With YouShare, anyone can upload their pictures from your event. We have heard too many stories where camera-happy Aunt Joan took tons of her own pictures at the wedding never to share them with the bride and groom! With YouShare, you can send your 'Aunt Joans' to your website where they can upload all of their pictures for everyone to see! Problem solved. | |
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| | Can I download full-size images and video? | |
| | Yes. Unlike most photo services, YouShoot offers full-size downloads and video on your site. Now Mom can print her own refrigerator prints on her home printer and Dad can watch the father-daughter dance over and over. | |
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| | How do I get my pictures printed? | |
| | YouShoot has unlimited options for photo printing. Through our website, you and your guests can order as many prints as you would like at normal market prices. No more paying for blurry pictures of the floor. If you prefer to print using other services, download full-size images to print at your local drugstore or any other print location. Prefer to print at home? No problem. Download full size images, or print from an archive CD. | |
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| | How much do prints cost? | |
| | YouShoot doesn't hold your pictures hostage. Order as many or as few prints as you would like at normal market prices. We offer printing through our website at the current market rates of $0.19 per 4x6 print and $3.99 per 8x10. Think you can get a better deal somewhere else? Download a full-size image or use your archive CD to print somewhere else. | |
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| | How large can I print my pictures? | |
| | Three megapixel cameras can print at up to 11x14 and five megapixel cameras can print at up to 20x30. | |
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| | Can YouShoot cameras record video? | |
| | Yes. All YouShoot digital cameras can record video. | |
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| | What is a YouShoot archive CD? | |
| | All of your photos and video in full quality on a CD mailed to your doorstep. | |
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| | What is a YouShoot slideshow DVD? | |
| | All of your photos on a slideshow DVD that you can watch on your DVD player. Get multiple copies as a great thank you present for the Moms and Dads after your wedding! | |
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| | You still didn't answer my question -- how can I ask a less common question? | |
| | We would be happy to answer your question and post it here. Email us at info@youshoot.com | |
Order now!
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